Referral Program Terms & Conditions

Please read these Terms & Conditions carefully before submitting a referral.

Effective Date: 25 September 2026 · Version: 1.0

These Terms & Conditions govern participation in the Kairos Reach Growth Referral Program. By submitting a referral through the official referral form or another approved referral channel, you acknowledge that you have read, understood and agree to these Terms & Conditions.

1. Referral Program

Kairos Reach Growth operates a referral program under which a person may introduce a business that is genuinely interested in obtaining a new website, redesigning or improving an existing website, or otherwise has a relevant website need.

A qualifying referral may result in a R1,000 referral reward, subject to these Terms & Conditions.

The purpose of the program is to encourage genuine, warm introductions to businesses that have a real and identifiable website need. It is not intended to encourage cold, random, scraped, purchased or fabricated lead submissions.

2. Qualifying Referrals

For a referral to qualify, the referrer should have a genuine connection or prior interaction with the business or decision-maker and should have a reasonable basis for believing that the business is interested in a new, improved or redesigned website.

• The referrer has an existing relationship, connection or prior conversation with the business or decision-maker.
• The referrer has a reasonable basis to believe that the business has a current or genuine website need or is considering a new, improved or redesigned website.
• The referral information provided to Kairos Reach Growth is accurate to the best of the referrer's knowledge.
• Where appropriate, the business or decision-maker has been informed that Kairos Reach Growth may contact them as a result of the introduction.
• The referral represents a genuine business opportunity and is not submitted solely to obtain the referral reward.

3. Non-Qualifying Referrals

The following types of referrals may be rejected and will not qualify for the R1,000 referral reward:

• Random businesses where the referrer has no genuine relationship or connection.
• Cold leads where the referrer has not spoken to the business or decision-maker and has no reasonable basis to believe there is an active website need.
• Purchased, scraped or harvested lead lists.
• Businesses or individuals who have not indicated any relevant interest or need.
• Duplicate referrals.
• Businesses already known to Kairos Reach Growth, already in an active sales conversation, or already existing clients, subject to Kairos Reach Growth's records.
• Referrals containing materially inaccurate, misleading or fabricated information.
• Referrals submitted where the referrer has manufactured or manipulated a conversation solely to create a reward opportunity.
• Self-referrals or submissions designed to circumvent the program rules.
• Any referral that otherwise does not meet the genuine warm-referral requirements of the program.

4. How It Works

1. 1Know a business with a relevant website need.
2. 2Speak with the business or decision-maker.
3. 3Confirm that they are interested in discussing their website requirements.
4. 4Introduce them to Kairos Reach Growth or submit the referral through the official referral process.
5. 5Kairos Reach Growth reviews and qualifies the referral.
6. 6Kairos Reach Growth engages with the referred business.
7. 7If the referred business becomes a paying Kairos Reach Growth client, payment is received and onboarding is completed, the referral reward becomes payable.
8. 8Kairos Reach Growth processes the R1,000 referral reward to the qualifying referrer.

5. Referral Submission

Referrals should be submitted through the official Kairos Reach Growth referral form or another referral method expressly approved by Kairos Reach Growth.

Kairos Reach Growth may request additional information where reasonably necessary to verify a referral, establish attribution, contact the referred business, or determine whether the referral meets the program requirements.

6. Referral Attribution

Each referral may be recorded against a referral reference or other identifying information within Kairos Reach Growth's systems.

Where more than one person submits the same business, Kairos Reach Growth will generally attribute the referral to the first qualifying submission recorded in its systems, subject to verification and Kairos Reach Growth's records.

Kairos Reach Growth's CRM records, referral submissions and related communications may be used to determine referral attribution and eligibility.

7. Referral Reward

Submission of a referral does NOT create an immediate entitlement to payment.

The R1,000 referral reward becomes payable only when ALL of the following conditions have been satisfied:

1. 1The referral has been accepted by Kairos Reach Growth as a qualifying referral.
2. 2The referred business becomes a paying Kairos Reach Growth client.
3. 3The applicable client payment has been received and cleared by Kairos Reach Growth.
4. 4The referred business has completed the required onboarding process.

A meeting, conversation, proposal, quotation, verbal agreement, signed agreement or indication of intent to proceed does not by itself make the referral reward payable.

8. Reward Payment

Once the referral reward becomes payable, Kairos Reach Growth will process the R1,000 payment using the payout details provided by the referrer.

Kairos Reach Growth may verify payout details before processing payment.

The referrer is responsible for providing accurate payment information.

The referrer is responsible for any tax obligations that may arise from receiving a referral reward.

9. No Guarantee of Client Conversion

Submission of a referral does not guarantee that Kairos Reach Growth will contact the referred business, provide a proposal, enter into an agreement, accept the business as a client, or generate a referral reward.

10. Multiple Referrals

There is no predetermined limit on the number of qualifying referrals a person may submit.

Each successful qualifying referral may result in a separate R1,000 reward, provided that all applicable requirements in these Terms & Conditions are satisfied.

Submitting multiple referrals does not guarantee that all referrals will qualify.

11. Privacy and Personal Information

Referrers must not unlawfully obtain, use or disclose another person's personal information when making a referral.

Where required or appropriate, the referrer should ensure that the referred business or individual is aware that their information is being provided to Kairos Reach Growth and that an introduction or contact may take place.

Kairos Reach Growth may process information provided through the referral program for purposes including referral verification, contacting the referred business, sales and business development, referral attribution, reward administration, record keeping and related program administration.

Information will be handled in accordance with applicable privacy and data protection requirements.

12. No Authority to Represent Kairos Reach Growth

Participation in the referral program does not make the referrer an employee, agent, representative, partner or authorised salesperson of Kairos Reach Growth.

The referrer is not authorised to make promises, commitments, pricing representations, contractual commitments or other binding statements on behalf of Kairos Reach Growth.

13. Genuine Referrals and Program Abuse

Kairos Reach Growth may reject a referral where there is evidence or reasonable grounds to believe that the referral has been fabricated, manipulated, duplicated, submitted fraudulently, submitted without a genuine prospect relationship, or otherwise created primarily to obtain a referral reward.

Examples include fake businesses, self-referrals, manufactured conversations, misleading information, duplicate submissions and attempts to circumvent referral attribution.

14. Verification and Records

Kairos Reach Growth may use its CRM records, referral submissions, communications, timestamps and other relevant records to verify referral status, attribution and reward eligibility.

Where a referral is disputed, Kairos Reach Growth may review the available records and information before determining whether the referral qualifies.

15. Changes to the Referral Program

Kairos Reach Growth may modify, suspend or discontinue the referral program or update these Terms & Conditions from time to time.

Where appropriate, changes will be reflected on this page by updating the effective date and/or version.

Referrals that have already satisfied all requirements for payment before a program change will be treated in accordance with the applicable terms governing that qualifying referral.

16. Acceptance of These Terms

By submitting a referral through the official referral form or another approved referral channel, the referrer confirms that they have read, understood and agreed to these Terms & Conditions.